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U-Haul Customer Service Representative

Company: U-Haul

Position: Customer Service Representative

Location: Smyrna, GA

Posted: 03/19/18

Closing Date: Until Filled

Job Description: As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend the best moving supplies or storage solutions for their moving needs. A Customer Service Representative will assist customers inside the U-Haul Center by educating them on our products and services, answering questions, and preparing rental invoices. Once properly trained, Customer Service Representatives may also assist customers outside on the lot as well by installing trailer hitches and light wiring harnesses on customer's vehicles, ensuring vehicle fluid levels are properly filled, performing clean-up of trucks, trailers, and other rental items, and accepting equipment returned from rental.

Primary Responsibilities Include:

 Interact with our guests in a friendly, fast, courteous and efficient manner

 Attention to detail in order to promote positive customer interactions

 Hear and sense customer needs and keep your manager and fellow team members informed

 Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities

 Take pride in every aspect of your work and perform it with energy and enthusiasm

 Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers

Interested candidates may apply online at

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