Amazon Area Manager/Logistics
Company: Amazon.com Position: Area Manager, Logistics Location: Smyrna, GA Posted: 04/16/18 Closing Date: Until Filled Job Description: Our Area Managers are responsible for the day-to-day operations of delivery stations in the Amazon network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations.
Key Job Duties: Oversee the delivery of Amazon orders to customers. Build, optimize, and assign delivery routes on your shift. Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests. Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers. Troubleshoot problems through to resolution, escalating as necessary. Provide vacation coverage for other managers. Review and update SOPs as required. Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives. Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives.
Additional Job Elements: Must be able to lift up to 49 pounds with or without reasonable accommodation. Must be willing and able to frequently push, pull, squat, bend, and reach. Must be able to stand/walk for up to 10-12 hours. Must be able to work in an environment where the noise level varies and can be loud. Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees.
Must be able to continuously climb and descend stairs safely (applies to sites with stairs). Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines).
Qualifications: A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience. Direct management experience for employees and their performance. Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays. Push and pull wheeled dollies loaded with products up to 100 pounds during shifts. Engage in full manual dexterity in both hands and wrists.
Preferred Qualifications: Degree in Engineering, Operations, or related field is a plus. Excellent written and verbal communication skills; ability to communicate effectively to a group of 20-30 delivery providers. Experience with performance metrics and process improvement. Ability to work for different managers. Continued meeting or exceeding of department performance goals. Demonstrated problem solving skills and analytical skills. Excellent customer service skills and interpersonal skills. Hard working and self-motivated. An awareness and willingness to use Operational Excellence tools and techniques.
Interested candidates may apply online at https://www.amazon.jobs