Job Description: Performs customer service functions by telephone, by mail, and in person: provides information and assistance regarding court activities, services, procedures, documentation, fees, case status/disposition, or other issues; reviews and accepts legal documents in accordance with court procedures and prescribed time frames; distributes forms and documentation; responds to routine and complex questions or complaints; researches problems/complaints; and initiates problem resolution.
Processes various court-related documentation in accordance with court procedures and time frames: assists in preparing, receiving, responding to, and processing subpoenas, court orders, continuances, probation warrants, case initiation documents, case dispositions, citations, and other legal documents; receives and date stamps legal documents; distributes and submits information and legal documents to appropriate parties; reviews, verifies, records and files documentation and records helps to maintain spreadsheets and print needed reports.
Processes mail including forwarding court payments, fees, and court documents to the Clerk’s Office. Enters data from court and legal documents into computer systems, databases and applications: indexes and records court case information and legal documents audits and reviews data for accuracy; transfers case disposition information and maintains accurate records and filing systems.
Performs computer related tasks requiring broad working knowledge of a wide variety of standard computer applications, i.e. word processing, database systems, spreadsheet programs, calendar, schedulers, and electronic file maintenance. May assist in leading work activities of co-workers; confers with co-workers and assists with complex situations; provides technical support and may assist with training new staff and instructing co-workers regarding proper use of equipment. Participates in special projects as requested by supervision; may coordinate staff activities within assigned unit. Performs other related duties as assigned.
Interested candidates may apply online at www.cobbcounty.org